Question 1

How often should I wash my wig?

Accepted Answer

Wigs should be washed after each installment to remove any adhesives, product build-up, and to restore hair back to its natural state.

Question 2

What is the length of Wiggin' Out hair extensions?

Accepted Answer

Hair extensions vary in texture and length, ranging from 12"- 30".

Question 3

What is the quality of Wiggin' Out hair extensions and wigs?

Accepted Answer

Wiggin' Out bundles & units are composed of the highest quality virgin hair.

Question 4

What is the quality of Wiggin' Out POSH hair extensions and wigs?

Accepted Answer

Custom POSH units are constructed using virgin 613, Raw, or Burmese bundles; unless, otherwise specified. POSH hair extensions are comprised of virgin 613, Raw, or Burmese bundles.

Question 5

How to choose the right texture of hair extensions?

Accepted Answer

When considering texture, we like to think of ease-of-use and required styling time for the occasion of wear.

Question 6

How is Wiggin' Out different?

Accepted Answer

Home of the Everyday Wig!We believe in the everyday, dolled-up philosophy while promoting strengthening and growth of the natural tresses underneath.

Question 7

I ordered online, but want to cancel. Can I do that?

Accepted Answer

We're sorry, once an order is submitted, it may NOT be cancelled or refunded.  We encourage customers to review order details carefully and thoroughly before submitting.

Question 8

Do you offer refunds?

Accepted Answer

Once an order is fulfilled and ships, there are absolutely no REFUNDS or EXCHANGES, unless a mistake is made on the seller's behalf.

Question 9

Can I make changes to my order?

Accepted Answer

To ensure a timely delivery all orders are processed daily, so orders cannot be altered or changed once your payment is complete.

Question 10

How long does shipping usually take?

Accepted Answer

Shipping normally takes 5-10 business days once order is processed.
Order updates will be sent through preferred notification method.

Question 11

How may I contact you?

Accepted Answer

We can be reached through our Contact page or by email at info@wigginout.shop
Operating hours 7 a.m. - 7 p.m.

Question 12

How do I properly measure my head for a custom unit?

Accepted Answer

See our "How To" diagram.

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